Portfolio Management
for GSK

Since 2019, The Instant Group has partnered with GSK to revolutionize their global office spaces, achieving an impressive NPS score of 9/10.

Objectives

Cost certainty: Avoid unbudgeted expenses, particularly at the end of leases.
Talent retention and attraction: Enhance employee experience and offer choice and flexibility.
Increased utilization and return to office traction: Encourage employees to return to the office and make better use of space.
Redirect investment into product R&D: Free up capital by reducing reliance on long-term leases.
Drive sustainability targets: Align real estate solutions with sustainability goals.

Pain points

Unexpected expenses often arose at the end of leases, posing hidden costs.
Attracting and retaining top talent presented significant challenges in talent management.
Inefficient use of office space led to underutilized spaces and wasted resources.
Limited funds for new product development were a result of capital constraints, with resources tied up in an aging portfolio.
There was a pressing need for workspaces that were engaging and easy to interact with to enhance the employee experience.
Meeting company-wide sustainability targets remained a struggle.

60+ flex solutions

£430k p/a cost savings

9/10 NPS score

Outcomes

Achieved £858k savings over 2 years, freeing up funds for critical research and development.

Maximized space efficiency by right-sizing serviced offices, cutting costs and fueling future growth.

Enhanced workplace environments boost employee satisfaction, retention, and productivity.

Developed a flexible real estate portfolio to swiftly adapt to business changes, optimizing resource allocation.

Supported GSK's sustainability goals, enhancing corporate responsibility and brand reputation.

Freed up capital from fixed leases to accelerate investment in innovative products and technologies.

“To design, negotiate, complete governance and legals and then build, cost manage, commission etc in less than 5 months from contract signature, has to be unprecedented. What a fantastic example of Instant’s expertise, teamwork and an absolute focus on the customer.”

“The Instant Group understand our business, marry that against best-in-market solutions and develop an innovative strategy”

“I had a great experience working in partnership with our internal team and The Instant Group.”

GSK Real Estate Team

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